Get in Touch

We're here.
Just ask.

Whether you need advice on your first vape kit or have a question about an order, we'll get back to you quickly.

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Call Us
029 2086 3037
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Email Us
info@thevapehouse.co.uk
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Response Time
Within 24 hours
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In Store
2 Shops in Caerphilly

Send a Message

How can we help you?

We aim to respond within 24 hours on business days.

Store Hours

Opening Hours

  • Cardiff Road Mon–Sat9:00am – 5:30pm
  • Cardiff Road Sunday11:00am – 4:00pm
  • Piccadilly Mon–Sat9:30am – 5:30pm
  • Piccadilly SundayClosed

Check Google for bank holiday hours.

Visit Us

Our Stores

Cardiff Road85 Cardiff Road, Caerphilly, CF83 1FQ
Piccadilly Square2 Piccadilly Square, Caerphilly, CF83 1PB
View store details →

Online Orders

Order Support

For order queries, have your order number ready. We dispatch same-day for orders placed before 2pm on business days.

Free tracked delivery on orders over £21.

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Free Delivery Over £21
Free tracked delivery on all UK orders over £21
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Same-Day Dispatch
Orders placed before 2pm dispatched the same day
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Easy Returns
Hassle-free returns on unopened items within 30 days
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In-Store Collection
Click & collect from either Caerphilly store